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  1. Reebelo New Zealand
  2. Warranty & Returns
  3. Warranty FAQs

Warranty FAQs

  • Returning an Item under the 30-Day Change-of-Mind Return Policy
  • Returning an Item under Warranty
  • Photo Submission Guidelines
  • Will Reebelo reimburse my out-of-pocket costs if I have my device inspected or repaired by a third party provider?
  • Can I return my device from overseas?
  • “Important Message” or “Unknown Part” warning from Apple
  • Reebelo's 12-Month Warranty and its Exclusions
  • What is the 30-Day Change-of-Mind Return Policy?
  • I've found out that my device has third party hardware. Can I claim warranty to have original parts?
  • I've submitted a review. How do I know I have the free extended warranty?
  • I have accidentally damaged my phone, is the warranty voided?
  • Does water damage void the warranty although the device is declared to have an IP68 rating?
  • What is Reebelo's Return Policy?
  • How long would it take for the device to be fixed?
  • How long would the refund take?
Reebelo New Zealand