ReebeloCare is no longer available for purchase as of Oct 17, 2025. Any plans purchased before this date remain valid.
If you purchased ReebeloCare after 27th Feb 2023
All our plans are serviced by our partner, XCover by CoverGenius. A dedicated claims manager at XCover will review and approve your claim within 24 hours. Once the claim is approved, you will receive a complimentary return label for your damaged device to be sent to a certified technician. If the device cannot be fixed, you will receive a refund in the form of cash or store credit.
If you purchased ReebeloCare before 27th Feb 2023
After you submit a claim, our customer service team will provide you with a free return label (within 24 - 48 business hours). Once we receive the returned product, it will be inspected and repaired. We aim to settle all our claims within 7 working days.