We're sorry to hear that you're having an issue with your device.
If you are within 30 days of the item's delivery date, you can submit a Return request through your account. To begin a Return, please follow the steps outlined here.
If more than 30 days have passed since the item's delivery date, you can submit a Warranty request through your account. To begin a Warranty request, please follow the steps outlined here.
Once your claim is submitted, our team will review the details and, if applicable, provide a prepaid return label. After the device is returned to the vendor, it will be inspected, and the vendor will offer an appropriate remedy based on the issue.