If you have received your device in the wrong specification/model, you can opt for a partial refund in the event the specs are lower than what you have purchased. You can drop us an email at support@reebelo.co.nz.
Otherwise, you may opt for a return, only if is still within 14 days return policy.
Please check the steps to return here.
Once the device has been safely returned and undergone an inspection, our supplier will proceed to replace or refund the device accordingly for you.